Monday, 30 June 2014

Collecting and Managing Data for Small Businesses

Is your company doing well? Are you profitable? How much longer will it be until you are? Where can you cut expenses? What are your most profitable products or services? Which are the least profitable? What the shelf-life of a particular product? How effective is your marketing strategy?

As business leaders, this type of information is the type of information that we need to have on hand in order to make decisions about the company. Planning solely on what is in the bank, or focusing only on one aspect of what makes your company a) successful or b) keeps it out of closing is a very poor way of operating. This is pure tunnel vision.

If you consider, for a moment, two tools that are widely used in the business world - Porter's Five Forces and the SWOT analysis, you'll notice that part of the analysis is based on things that impact the business - are outside of the business's control. As business leaders, you know that strategically, this cannot occur just in exercise, but must exist in the way that you do business. Monitoring, making adjustments and acting must be an ongoing mentality if your goal is to build an extraordinary business. Several recommendations we have made to clients include:

    Understand what questions you want to answer. Here are some samples:

    How do we know when we can purchase a new building or expand capacity

    How do we know how effective our sales people are

    How do we know how effective our marketing and other business development activities are

    Understand what kind of data you need to collect in order to make your decisions. Typically, these are going to be things such as your financials - sales, cost of goods sold, expenses, profit, investments, interest and taxes, your business development activities, manufacturing costs and rates, etc.

    Determine how to collect the data - including what is feasible. Take into consideration how you operate - does it need to be mobile? does the information need to be housed in a cloud?

    Determine how the data needs to be delivered. If you have a ton of data and like to drill down from "high level" analysis down to the details, perhaps you want something more visual. If you like to play with the numbers yourself and run scenarios, perhaps you like to play with the raw data.

•    Decide how much your level of investment. Consider this:

•    No Investment - If you don't get the data to make decisions, the likelihood of success is minimalized.

•    Your Time - If you collect and mine the data yourself, what else could or should you be doing to build or grow the business.

•    Your Resources - You could have a qualified employee collect and mine the data for you.

•    Your Money - You could invest in a software solution - be it customized, off the shelf, or a combination of the two - that could collect the data. We have used and recommend a product called Work, Etc., to centrally house most transaction that occur in the business in order to give us a single data-collection source.

    Research solutions that will work best for your company, considering the factors we pointed out above. You may consider other factors that are specific to your company, such as the ability to sync with certain existing solutions or the ability to be housed on a centrally located or remote server, etc.. May companies look at Open Source solutions such as xTurple or SugarCRM. Despite your choice, consider the total cost of ownership of the solution before investing in it.

    Determine how the solution will be implemented and how training on the software will roll out. This may mean hiring a consultant, going to a class or classes, investing in an online training solution or spending time with tech support for a self-install. Consider the different types of investment.

    Plan to re-enforce the need to use whatever solution is recommended. Change takes time. Habits take time. By providing some structure, you will increase the likelihood of success.

Your company's ability to collect and decipher the data from the activities in and around your company can be the determine factor between a series of successful ventures and a series of hit-or-miss activities. Even the simplest data-collection activities should help you determine your company's path.

Source:http://ezinearticles.com/?Collecting-and-Managing-Data-for-Small-Businesses&id=6923386

Sunday, 15 June 2014

Making Your Product Descriptions Ready For Business

How far would you have to go to find a poorly written product description or unclear, confusing content? There is a good chance that some of you need to go no further than your own website.

I guarantee that if you browse ecommerce sites selling multiple products, such as beauty items and electronics, you will find example after example of poorly written, confusing, unintelligible, even laughable descriptions of products.

Have you ever been confused by poorly written descriptions or bogged down in unintelligible information? The writers of this web content did not intend to confuse you. These writers no doubt intended to convey clear, interesting information. They simply did not have the skills to do so.

Your product descriptions should be written using what we call "product description grammar".

Don't worry, this grammar will be written in everyday English. Basically, you will find this grammar to be the same you learned in school, However, there are a few things removed to give it a professional business-like tone and style.

In addition to a business-like style, product description grammar also means the language in your description is:

• Crisp
• Clear
• Concise
• Accurate
• Appropriate for the intended audience

The grammar used in the descriptions of your products is basic and should be used for all your products.

When we start writing your product descriptions, it will be in a conversational tone. It is written as if you were telling a friend about the features and benefits that your products have and why a customer might want to purchase them from you. Since you are telling someone about your business and products that means your description is written in the first person.

Since your description is in the first person, the pronouns "I" and "we" will be the subject of most of your sentences. When the description is finished the first person pronouns, articles, helping verbs and being verbs are removed. You will find that your description will have a crisp business-like tone to it, all your tenses will be correct and you will have a great, readable version of your description. You will see that writing a description using this grammar will produce content that can be read and understood without effort.

Everyone marketing online needs content and anyone can make mistakes that lead to misunderstanding. Follow the rules of product description grammar eliminates most mistakes. Your descriptions will be clearer and you will prevent misunderstandings between the seller and the buyer.

First-rate product description copywriting is one of the most overlooked, underused and cost effective weapons in your online marketing arsenal. It has the power to stop you in your tracks or contribute to success beyond your wildest dreams. Have you considered a professional team? Maybe it's about time.

Source:http://ezinearticles.com/?Making-Your-Product-Descriptions-Ready-For-Business&id=7412049